Welcome to MALONEY CLOTHING LTD. We are committed to providing excellent customer service and a smooth shopping experience. If you need assistance, please review the information below or contact our support team.
Contact Us
If you have any questions regarding your order, products, shipping, or returns, please contact us:
Business Address: MALONEY CLOTHING LTD 13 Bond Street Newport, Wales NP19 7AE United Kingdom
Customer Support Hours: Monday – Friday: 9:00 AM – 6:00 PM (GMT)
We aim to respond to all inquiries within 24–48 business hours.
Order Processing
All orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
Shipping Information
United Kingdom
Estimated delivery time: 3–7 business days
Europe
Estimated delivery time: 5–12 business days
International Shipping
Estimated delivery time: 7–15 business days
Please note that delivery times may vary due to customs inspections, weather conditions, or carrier delays.
Order Tracking
Once your order is shipped, a tracking number will be sent to your email address.
You can use the tracking information to monitor the delivery status of your package.
If you have not received your tracking details within 5 business days after placing your order, please contact us.
Returns & Refunds
We accept returns within 30 days of delivery.
To qualify for a return:
Items must be unused and unworn.
Original tags must remain attached.
Items must be returned in their original packaging.
Proof of purchase is required.
After receiving and inspecting the returned item, refunds will be processed to the original payment method within 5–10 business days.
For detailed information, please visit our Refund Policy page.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.
Please include:
Your order number
Photos of the item received
A brief description of the issue
Our team will review your request and provide an appropriate solution as quickly as possible.
Payment Methods
We accept secure payments through trusted payment providers, including:
Visa
Mastercard
American Express
Discover
Apple Pay
Google Pay
Other secure payment methods available at checkout
All transactions are encrypted and processed through secure payment gateways.
Frequently Asked Questions
Can I cancel my order?
Orders may be canceled before shipment. Once an order has been dispatched, cancellation may no longer be possible.
Can I change my shipping address?
Please contact us immediately after placing your order. We will do our best to update your shipping details before the order is shipped.
Do you ship internationally?
Yes. We offer shipping to many countries worldwide.
What if my package is delayed?
Delivery times are estimates and may occasionally be affected by circumstances beyond our control. Please contact us if your order has exceeded the estimated delivery timeframe.
How do I request a refund?
Please email payment@maloneyclothing.com with your order number and reason for return. Our support team will provide return instructions.
About MALONEY CLOTHING LTD
MALONEY CLOTHING LTD is an online fashion retailer specializing in men’s and women’s streetwear, casual apparel, and contemporary fashion inspired by modern urban culture. We are dedicated to offering quality products, reliable customer service, and a secure shopping experience.
Company Name: MALONEY CLOTHING LTD
Registered Address: 13 Bond Street, Newport, Wales NP19 7AE, United Kingdom
